How to Report a Bug in a Software to the Developer

Hi, I'm Hwee-Boon Yar

I write, ship and sell software products. iOS/OS X app developer based in Singapore, working remotely. This is my blog.


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As a software developer, I often receive bug reports. As with all software developers, I can't make sure my software doesn't get released without bugs, but we most certainly want to fix bugs which are reported.

Here's what as a user, how you can help us:

  1. Let us know what you were doing when you saw the bug. Is there a way to reproduce the bug reliably? It's always easier to fix if you can help the developer see the bug for himself/herself. This is the single most important thing you can do for the developer to help fix a bug.
  2. If it's something that can be seen on the screen, a screenshot helps.
  3. State which version of the software are you running on.
  4. State which version of the operating system are you running on.

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